Home Cookie management policy

Cookie management policy

This page is to inform you about how we use cookies whenever you consult and browse our Website.

What is a cookie?

The term “cookie” refers to a small file, identified by a name and stored by your web browser onto your connected device (computer, tablet, smartphone, etc.). A cookie records information pertaining to your browsing history on the website and can be directly read by Eutelsat’s servers whenever you visit the Website again or make further requests, depending on the preferences you expressed concerning said cookie file through the Website settings.

What are cookies for?

There are different types of cookies with different uses and content, and they may be either session or persistent:

  • session cookies contain information used during your browsing session. These cookies are automatically deleted when you close your browser. Nothing is kept on your computer once you have finished browsing the website.
  • persistent cookies are used to store information that are used between your different visits to the Website. This data enables websites to recognise you as a recurring visitor, and adapt accordingly. Persistent cookies have long-term value which is defined by the Website.

Depending on the Website URLs and pages, there may be different types of cookie:

Cookies indispensable for the Website to function

These cookies enable the website to function in an optimal manner. If you block these cookies, access to the services offered by the Website cannot be guaranteed, and the Website may not function correctly. You can still refuse these cookies and delete them by changing your bower’s settings.

Audience-tracking and statistics cookies

Audience-tracking cookies establish statistics on the number of visits and how our services are used. Thus, we are able to gather statistics on the number of visitors, the content and pages displayed, and advertising in our spaces. These statistics enable to improve the interest and user-friendliness of our services, as well as monitor the invoicing of third-party advertisers on our services, by counting the total number of adverts displayed. Deactivating these cookies prevents us from monitoring and improving our service quality. These cookies can be configured here: Change my consent.

Cookies making it possible to display targeted content and adverts

Cookies making it possible to display relevant and targeted content and adverts are left either by us or third parties (advertisers, advertising agencies). They enable us to adapt our advertising spaces to your display preferences and your centres of interest, and offer you content likely to interest you. These cookies can be configured here: Change my consent.

Social network sharing cookies

Cookie files may be left on your terminal by social network sites, such as Facebook and Twitter to enable you to share content on our services. These social network sites are materialised by buttons on our website, which allow these social networks to identify you while you are browsing our services or share any content of our services you wish to share. We do not control these cookies and the data gathered by social networks, who act on their own behalf. For more information on these applications and their purposes for use, we invite you to consult the confidentiality policies published by each social network website. These cookies can be configured here: Change my consent.

Which cookies does Eutelsat use?

Eutelsat may implant a cookie in order to enable optimal browsing on this Website as well as improve the functioning of the different interfaces and applications. 

Eutelsat reserves the right to collect your public IP address. This IP address will be collected anonymously, it will only be kept for the same duration as the cookies and will only be used to enable us to properly administer the services offered on the website.

Moreover, the Website uses cookies from the following partners:

JetPack

Statistics

Usage

We use JetPack for advertising.

Sharing data

For more information, please read the JetPack Privacy Statement.

Statistics

Name
tk_*r
Expiration
1 year
Function
Store referrer ID's

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics.

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_ga_*
Expiration
1 year
Function
Store and count pageviews
Name
_ga
Expiration
2 years
Function
Store and count pageviews
Name
_gid
Expiration
1 day
Function
Store and count pageviews

WordPress

Functional

Usage

We use WordPress for website development.

Sharing data

This data is not shared with third parties.

Functional

Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wp_lang
Expiration
session
Function
Store language settings
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users

Microsoft Clarity

Marketing/Tracking

Usage

We use Microsoft Clarity for heat maps and screen recordings.

Sharing data

For more information, please read the Microsoft Clarity Privacy Statement.

Marketing/Tracking

Name
_clck
Expiration
1 year
Function
Store a unique user ID
Name
ANONCHK
Expiration
Function
Name
MUID
Expiration
1 year
Function
Store and track visits across websites

Polylang

Functional

Usage

We use Polylang for locale management.

Sharing data

This data is not shared with third parties.

Functional

Name
pll_language
Expiration
persistent
Function
Store language settings

Google reCAPTCHA

Marketing/Tracking

Usage

We use Google reCAPTCHA for spam prevention.

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Marketing/Tracking

Name
rc::c
Expiration
session
Function
Read and filter requests from bots
Name
rc::b
Expiration
session
Function
Read and filter requests from bots
Name
rc::a
Expiration
persistent
Function
Read and filter requests from bots

Google Maps

Marketing/Tracking

Usage

We use Google Maps for maps display.

Sharing data

For more information, please read the Google Maps Privacy Statement.

Marketing/Tracking

Name
Google Maps API
Expiration
expires immediately
Function
Read user IP address

Facebook

Marketing/Tracking, Functional

Usage

We use Facebook for display of recent social posts and/or social share buttons.

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing/Tracking

Name
_fbc
Expiration
2 years
Function
Store last visit
Name
fbm*
Expiration
1 year
Function
Store account details
Name
xs
Expiration
3 months
Function
Store a unique session ID
Name
fr
Expiration
3 months
Function
Provide ad delivery or retargeting
Name
act
Expiration
90 days
Function
Store logged in users
Name
_fbp
Expiration
3 months
Function
Store and track visits across websites
Name
datr
Expiration
2 years
Function
Provide fraud prevention
Name
c_user
Expiration
30 days
Function
Store a unique user ID
Name
sb
Expiration
2 years
Function
Store browser details
Name
*_fbm_
Expiration
1 year
Function
Store account details

Functional

Name
wd
Expiration
1 week
Function
Read screen resolution
Name
csm
Expiration
90 days
Function
Provide fraud prevention
Name
actppresence
Expiration
session
Function
Store and track if the browser tab is active

Twitter

Functional, Marketing/Tracking

Usage

We use Twitter for display of recent social posts and/or social share buttons.

Sharing data

For more information, please read the Twitter Privacy Statement.

Functional

Name
local_storage_support_test
Expiration
persistent
Function
Provide load balancing functionality

Marketing/Tracking

Name
metrics_token
Expiration
persistent
Function
Store if the user has seen embedded content

Instagram

Marketing/Tracking

Usage

We use Instagram for display of recent social posts and/or social share buttons.

Sharing data

For more information, please read the Instagram Privacy Statement.

Marketing/Tracking

Name
actppresence
Expiration
1 year
Function
Store ad display frequency

Miscellaneous

Functional

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
WP_PREFERENCES_USER_*
Expiration
Function
Name
__ssid
Expiration
Function
Name
crisp-client/session*
Expiration
Function
Name
crisp-clientsession*
Expiration
Function
Name
cmplz_id
Expiration
365 days
Function
Name
cmplz_user_data
Expiration
365 days
Function
Name
cmplz_consented_services
Expiration
365 days
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_banner-status
Expiration
365 days
Function
Name
cmplz_saved_categories
Expiration
365 days
Function
Name
cmplz_saved_services
Expiration
365 days
Function
Name
sat_lineup_name
Expiration
Function
Name
sat_lineup_logo
Expiration
Function
Name
CookieConsent
Expiration
Function
Name
PHPSESSID
Expiration
Function
Name
wp-wpml_current_language
Expiration
Function
Name
wpml_browser_redirect_test
Expiration
Function
Name
_gat
Expiration
Function
Name
_gat_gtag_UA_77011134_1
Expiration
Function
Name
cmplz_selected_region
Expiration
365 days
Function
Name
wpEmojiSettingsSupports
Expiration
Function
Name
WP_DATA_USER_7
Expiration
Function
Name
sat_satelite_id
Expiration
Function
Name
sat_lineup_id
Expiration
Function
Name
web-vitals-extension-metrics
Expiration
Function
Name
sattv-ip
Expiration
Function
Name
VISITOR_PRIVACY_METADATA
Expiration
Function
.youtube.com
Name
debug
Expiration
Function
Name
_grecaptcha
Expiration
Function
Name
loglevel
Expiration
Function
Name
bis_data
Expiration
Function
Name
WP_DATA_USER_11
Expiration
Function

Functional

Name
SATELLITE
Expiration
Function
Name
sat_lang
Expiration
1 year
Function
Allows automatic detection of the browser language
Name
sat_zone
Expiration
1 year
Function
User's geographical area for country/bundle selection
Name
sat_country
Expiration
1 year
Function
User's country used for programmes
Name
sat_satellite
Expiration
1 year
Function
User-selected satellite for programmes
Name
sat_lineup
Expiration
1 year
Function
User bundle used for programmes

Deactivating and deleting cookies

These cookies are kept for up to 13 months, and may be read and used by Eutelsat whenever you visit our Website again.

According to the applicable legal provisions, any user has the right to withdraw their consent to the recording of cookies on their terminal. You can deactivate the recording of cookies at any time, through the settings console available on the Website here :

Moreover, all web browsers enable you to limit cookie behaviours or deactivate them altogether in the browser settings or options. The steps to be followed are different for each browser, you can find instructions in the “help” menu of your specific browser. 

Your browser also enables you to view the cookies recorded on your computer and delete them either one by one or all at once.

For any request concerning the exercise of your rights, please contact us by email, at the following address: support@sat.tv

For more information on cookies, please consult the CNIL website: https://www.cnil.fr/en/right-de-listing-questions