حریم خصوصی و کوکی ها

Data Protection Policy

Foreword

Eutelsat attaches great importance to privacy and data protection with regard to users of its websites, mobile applications and services.

This policy (hereinafter “the Policy”) sets out Eutelsat’s commitment to protect the Personal Data of internet users visiting this Site or Application and users of the Services. It also informs you of the procedures for collecting and using your Personal Data and your rights in this regard.

It may be amended at any time by Eutelsat to comply with all regulatory, legal, editorial and/ or technical developments.

Before browsing, you should refer to the latest version of the Policy available on the Site.

Eutelsat complies with the General Data Protection Regulation, (Regulation No. 2016/679 of 27 April 2016) and the “Data Protection Act” (Act No. 78-17 of 6 January 1978), as amended.

As such, Eutelsat has appointed a Data Protection Officer responsible for ensuring that data processing activities carried out by Eutelsat or its potential subcontractors are GDPR compliant and that you can exercise your rights.

The Policy applies in addition to the provisions of the Terms and Conditions of Use for Services available on the Site and the Application and uses the same definitions.

Article 1. Who is responsible for processing?

Eutelsat, a Public Limited Company with capital of 658,555,372.80 euros, registered in the Paris Companies and Trade Register under no. 422 551 176, whose registered office is 70 rue Balard, 75015 Paris, France, is responsible for processing.

Article 2. What Personal Data does Eutelsat collect?

Eutelsat processes your Personal Data, that you have sent it directly and that comes from using the Site, Application or Services.

Eutelsat may be required to process the following types of data:

  • identification data: email address, year of birth, country of residence, language(s) spoken;
  • data about the User’s preferences: type and genre of favourite programmes; favourite channels;
  • technical data: browsing data, login history;
  • data relating to any complaints from Users.

Article 3. Why is your Personal Data collected by Eutelsat?

Because it is responsible for processing, Eutelsat collects and processes your Personal Data for specific, explicit and legitimate purposes.

Eutelsat processes your data when you browse the Site or Application and if you make any requests for information.

Eutelsat processes your data when you create a Personal Account. The purposes of collection and processing are to manage your account, improve products or services and manage any pre-litigation and litigation. The legal basis for this processing is to execute a contract.

Eutelsat processes your Personal Data when you explicitly register your preferences.

Eutelsat processes your Personal Data when we conduct statistical studies or measure traffic on our Site or Application.

Eutelsat only collects adequate, relevant data that is limited to what is necessary for the purposes for which it is processed.

These purposes are specific and legitimate and your Personal Data will never be processed in a manner that is incompatible with these purposes at a later date, without obtaining your prior consent.

Article 4. Who receives your Personal Data?

Your Personal Data is intended for Eutelsat’s teams, its service providers and subcontractors involved in providing Services.

Finally, the Personal Data processed may be sent to competent authorities, administrations and bodies, at their request, in the context of legal or regulatory procedures.

Article 5. How long will your Personal Data be kept for?

Depending on the purpose of the processing, the duration for which Personal Data will be kept may vary. Except as required by law, Eutelsat keeps Personal Data for the duration necessary for the intended purpose.

Personal data will therefore be kept for the period during which you use our Services. It will be deleted from the date when the Personal Account is deleted. This will occur either at your request or at the initiative of Eutelsat if the User’s Personal Account is inactive for more than twelve (12) months.

Beyond this time, only the anonymized statistical data will be kept. 

Site login data will only be kept for a period of thirteen (13) months.

Article 6. Where is your Personal Data processed?

The data collected is processed by Eutelsat within the European Union.

Article 7. How is the security of your Personal Data ensured?

Eutelsat ensures that your Personal Data is processed in accordance with applicable regulatory and legal requirements and this includes when certain transactions are carried out by subcontractors. To this end, appropriate technical and organizational measures are put in place by Eutelsat and its potential subcontractors to ensure security with regards to processing your Personal Data.

Article 8. What are your rights and how can you exercise them?

Subject to regulatory limitations, you have several rights with respect to the processing of your Personal Data:

  • the right to be informed about the use of your Personal Data;
  • the right to access your Personal Data held by us;
  • the right to ask for inaccurate Personal Data to be rectified, or completed if it is incomplete (which you can also do directly by accessing your Personal Account once you have created one in the “Log in” section);
  • The right to ask for your Personal Data to be erased (which you can also do directly by accessing your Personal Account once you have created one in the “Delete my account” section);
  • the right to ask for the the processing of your Personal Data to be restricted;
  • the right to object to the processing of your Personal Data for legitimate reasons; 
  • the right to the portability of your Personal Data;
  • for processing based on consent, the right to withdraw your consent at any time;
  • the right to give instructions about how your Personal Data will be used after your death.

For any questions or to exercise your rights, simply write to us using the online form or send a letter to the following address: EUTELSAT SA, Data Protection Officer, 70 rue Balard, Paris, France or an email to the following address: support@sat.tv.

In the event of a complaint, Eutelsat recommends that you contact them first, but you can also file a complaint with the National Commission for Information Technology and Civil Liberties (CNIL), by going to: http://www.cnil.fr .

Last updated on 1st September 2020 



COOKIE MANAGEMENT POLICY

This page is to inform you about how we use cookies whenever you consult and browse our Website.

What is a cookie?

The term “cookie” refers to a small file, identified by a name and stored by your web browser onto your connected device (computer, tablet, smartphone, etc.). A cookie records information pertaining to your browsing history on the website and can be directly read by Eutelsat’s servers whenever you visit the Website again or make further requests, depending on the preferences you expressed concerning said cookie file through the Website settings.

What are cookies for?

There are different types of cookies with different uses and content, and they may be either session or persistent:

  • session cookies contain information used during your browsing session. These cookies are automatically deleted when you close your browser. Nothing is kept on your computer once you have finished browsing the website.
  • persistent cookies are used to store information that are used between your different visits to the Website. This data enables websites to recognise you as a recurring visitor, and adapt accordingly. Persistent cookies have long-term value which is defined by the Website.

Depending on the Website URLs and pages, there may be different types of cookie:

Cookies indispensable for the Website to function

These cookies enable the website to function in an optimal manner. If you block these cookies, access to the services offered by the Website cannot be guaranteed, and the Website may not function correctly. You can still refuse these cookies and delete them by changing your bower’s settings.

Audience-tracking and statistics cookies

Audience-tracking cookies establish statistics on the number of visits and how our services are used. Thus, we are able to gather statistics on the number of visitors, the content and pages displayed, and advertising in our spaces. These statistics enable to improve the interest and user-friendliness of our services, as well as monitor the invoicing of third-party advertisers on our services, by counting the total number of adverts displayed. Deactivating these cookies prevents us from monitoring and improving our service quality. These cookies can be configured here: Change my consent.

Cookies making it possible to display targeted content and adverts

Cookies making it possible to display relevant and targeted content and adverts are left either by us or third parties (advertisers, advertising agencies). They enable us to adapt our advertising spaces to your display preferences and your centres of interest, and offer you content likely to interest you. These cookies can be configured here: Change my consent.

Social network sharing cookies

Cookie files may be left on your terminal by social network sites, such as Facebook and Twitter to enable you to share content on our services. These social network sites are materialised by buttons on our website, which allow these social networks to identify you while you are browsing our services or share any content of our services you wish to share. We do not control these cookies and the data gathered by social networks, who act on their own behalf. For more information on these applications and their purposes for use, we invite you to consult the confidentiality policies published by each social network website. These cookies can be configured here: Change my consent.

Which cookies does Eutelsat use?

Eutelsat may implant a cookie in order to enable optimal browsing on this Website as well as improve the functioning of the different interfaces and applications. 

Eutelsat reserves the right to collect your public IP address. This IP address will be collected anonymously, it will only be kept for the same duration as the cookies and will only be used to enable us to properly administer the services offered on the website.

Moreover, the Website uses cookies from the following partners:

Name of the cookie

Editor of the cookie

Category

Duration

Purpose

CookieConsent

sat.tv

Operating cookie

12 months

This cookie is used to record your agreement to the different types of cookie

PHPSESSID

sat.tv

Operating cookie

Session

This cookie is indispensable to browse properly through the website

_icl_visitor_lang_js

sat.tv

Operating cookie

1 day

This cookie is indispensable to browse properly through the website

wpml_browser_redirect_test

sat.tv

Operating cookie

Session

This cookie is indispensable to browse properly through the website

collect

google-analytics.com

Statistics cookie

Session

This cookie is used to analyse your browsing session and enable us to measure our website traffic 

_dc_gtm_UA-#

sat.tv

Statistics cookie

1 day

This cookie is used to analyse your browsing session and enable us to measure our website traffic 

_ga

sat.tv

Statistics cookie

13 months

This cookie is used to analyse your browsing session and enable us to measure our website traffic 

_gid

sat.tv

Statistics cookie

1 day

This cookie is used to analyse your browsing session and enable us to measure our website traffic 

ads/ga-audiences

google.com

Statistics cookie

Session

This cookie is used to analyse your browsing session and enable us to measure our website traffic 

pagead/1p-user-list/#

google.com

Statistics cookie

Session

This cookie is used to analyse your browsing session and enable us to measure our website traffic 

IDE

doubleclick.net

Statistics cookie

13 months

This cookie is used to analyse your browsing session and enable us to measure our website traffic 

test_cookie

doubleclick.net

Operating cookie

1 day

This cookie is indispensable to browse properly through the website

fr

facebook.com

Social network cookie 

3 months

This cookie enables you to share content from our website with other persons, let these people know you visited our website or share your opinion

tr

facebook.com

Social network cookie 

Session

This cookie enables you to share content from our website with other persons, let these people know you visited our website or share your opinion

_fbp

sat.tv

Social network cookie 

3 months

This cookie enables you to share content from our website with other persons, let these people know you visited our website or share your opinion

VISITOR_INFO1_LIVE

youtube.com

Operating cookie

179 days

This cookie is used to enable you to view Sat.tv videos hosted on Youtube

YSC

youtube.com

Operating cookie

Session

This cookie is used to enable you to view Sat.tv videos hosted on Youtube

yt-remote-cast-installed

youtube.com

Operating cookie

Session

This cookie is used to enable you to view Sat.tv videos hosted on Youtube

yt-remote-connected-devices

youtube.com

Operating cookie

13 months

This cookie is used to enable you to view Sat.tv videos hosted on Youtube

yt-remote-device-id

youtube.com

Operating cookie

13 months

This cookie is used to enable you to view Sat.tv videos hosted on Youtube

yt-remote-fast-check-period

youtube.com

Operating cookie

Session

This cookie is used to enable you to view Sat.tv videos hosted on Youtube

yt-remote-session-app

youtube.com

Operating cookie

Session

This cookie is used to enable you to view Sat.tv videos hosted on Youtube

yt-remote-session-name

youtube.com

Operating cookie

Session

This cookie is used to enable you to view Sat.tv videos hosted on Youtube

Deactivating and deleting cookies

These cookies are kept for up to 13 months, and may be read and used by Eutelsat whenever you visit our Website again.

According to the applicable legal provisions, any user has the right to withdraw their consent to the recording of cookies on their terminal. You can deactivate the recording of cookies at any time, through the settings console available on the Website by following this link: Change my consent.

Moreover, all web browsers enable you to limit cookie behaviours or deactivate them altogether in the browser settings or options. The steps to be followed are different for each browser, you can find instructions in the “help” menu of your specific browser. 

Your browser also enables you to view the cookies recorded on your computer and delete them either one by one or all at once.

For any request concerning the exercise of your rights, please contact us by email, at the following address: support@sat.tv

For more information on cookies, please consult the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser