Q&A

TV PLATFORM RECEPTION

IS SAT.TV A FREE-TO-AIR SERVICE?

The Sat.tv application is entirely free, just as the broadcasting of its bouquet which contains more than 400 TV channels carried on the HOTBIRD and Nilesat/Eutelsat 7W satellites.

HOW CAN I RECEIVE THE SAT.TV PLATFORM?

There is nothing easier than that. If you are located in an area covered by HOTBIRD and Nilesat/Eutelsat 7W satellites, all you need is a dish and a satellite receiver. For more details, watch the section “How to receive the bouquet”.

WHICH TYPE OF EQUIPMENT DO I NEED TO RECEIVE THE TV CHANNELS?

To receive Sat.tv channels, all you need is a satellite decoder for free-to-air channels available at local retailers. For more details, watch the section “How to receive the bouquet”.

THE TV PLATFORM

HOW HAVE CHANNELS AVAILABLE ON THE SAT.TV BOUQUET BEEN SELECTED?

HOTBIRD and Nilesat/Eutelsat 7W satellites are the orbital positions that are open to all TV channels. As a result, Sat.tv does not select the channels aired on their platform.

Nilesat/Eutelsat 7W and HOTBIRD’s extensive audience reach attracts the most important channels, both mainstream and specialised channels distributed in Europe, Russia, Middle East, North Africa, as well as in the rest of the world.
Some channels in the mosaic view display the following sentence “The programme information is not yet available for this channel”. When will it be available?
Provision of program information falls within the responsibility of each channel. This means that the channels concerned have not yet provided details about their programmes.
Sat.tv teams are working proactively with all channels carried on HOTBIRD and Nilesat/Eutelsat 7W satellites in order to offer a TV guide as detailed as possible.
Stay tuned on Sat.tv! The new data will appear under “TV guide” as soon as they will be available.

LINE-UP DATA ARE NOT ALWAYS ACCURATE. HOW CAN I OBTAIN MORE ACCURATE INFORMATION?

Sat.tv is a collaborative platform between Eutelsat and the channels carried on the HOTBIRD and Nilesat/Eutelsat 7W satellites. Accuracy of line-up related data falls within the responsibility of each channel. However, Sat.tv works in close coordination with TV channels in order to offer as accurate a guide as possible.

PERSONAL DATA

HOW DO YOU HANDLE MY PERSONAL DATA?

To set up an account on the Sat.tv application, we need a few personal details. This information is used to personalise the guide and offer the most appropriate content that will be aired on the HOTBIRD and Nilesat/Eutelsat 7W satellites.

This information will be used for no other purpose than to make you discover more content that could be interesting for you.

DOES THE SAT.TV APP CONTAIN ANY ADVERTISEMENT?

No, there is no advertising on the Sat.tv application. We may occasionally promote some channels and programmes that match your personalised profile.


Our team is on hand to answer any questions you might have on our Sat.tv application.

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